Shipping Policy
Delivery Time:
In Pakistan, you can expect your order to be delivered within 3 to 5 working days for major cities after it has been dispatched. Deliveries to remote areas may take additional time. Please ensure you are available at the contact number provided so our team can reach you. Delivery speed depends on item availability and order confirmation.
International Delivery:
For international shipments, we estimate a dispatch timeframe of 2 to 3 working days after confirming your order. Please note that delivery times may vary depending on the destination. JOUEL will not issue refunds for cancellation requests made once the order is in transit. If a delivery is refused, the customer will be responsible for any shipping and customs charges incurred.
Payment Through Cards:
We strive to maintain a secure shopping environment. However, we may occasionally need to verify payment details to process your order. This verification will be conducted via phone call or email, following banking protocols to prevent fraudulent transactions. JOUEL reserves the right to cancel orders if payment is not approved by the financial institution.
Delivery Charges:
International shipping costs vary by country and are influenced by the specific city and locality. To get an estimate of shipping charges, select a product and enter your delivery address during checkout. Please be aware that international orders may incur taxes and duties, which will be the customer's responsibility. Any applicable fees, including VAT (Value Added Tax), will be charged by the courier at the time of delivery.
In Pakistan, you can expect your order to be delivered within 3 to 5 working days for major cities after it has been dispatched. Deliveries to remote areas may take additional time. Please ensure you are available at the contact number provided so our team can reach you. Delivery speed depends on item availability and order confirmation.
International Delivery:
For international shipments, we estimate a dispatch timeframe of 2 to 3 working days after confirming your order. Please note that delivery times may vary depending on the destination. JOUEL will not issue refunds for cancellation requests made once the order is in transit. If a delivery is refused, the customer will be responsible for any shipping and customs charges incurred.
Payment Through Cards:
We strive to maintain a secure shopping environment. However, we may occasionally need to verify payment details to process your order. This verification will be conducted via phone call or email, following banking protocols to prevent fraudulent transactions. JOUEL reserves the right to cancel orders if payment is not approved by the financial institution.
Delivery Charges:
International shipping costs vary by country and are influenced by the specific city and locality. To get an estimate of shipping charges, select a product and enter your delivery address during checkout. Please be aware that international orders may incur taxes and duties, which will be the customer's responsibility. Any applicable fees, including VAT (Value Added Tax), will be charged by the courier at the time of delivery.